Ellen M. Carney

Principal Analyst, Forrester

Ellen is a principal analyst with Forrester, serving application desi professionals.  Her research focuses on insurance technologies and solution providers and best practices for implementation for property & casualty, life, and group insurers and their distribution partners globally.  Ellen works with insurance clients to understand the strategies that insurers are employing to win, serve, and retain their customers and agent/broker partners. Ellen has worked in various aspects of technology businesses from network implementation services and consulting for nearly 30 years and has been a Forrester analyst for more than a decade serving technology marketing, sales enablement,  digital business strategy,  and most recently business technologist roles.

Karen Furtado

Partner, Strategy Meets Action

Karen Furtado, a Partner at Strategy Meets Action, is a well-known authority on insurance technology and how it fuels transformation within insurance companies. Her focus is helping insurers prepare for the future of the industry through the decisions they make today by connecting solutions to business and IT requirements. Prior to joining SMA, Karen the Vice President of CGI’s Insurance Practice and Insurance Practice Director at Collaborative Consulting.

Bayard Gennert

Analytics Senior Expert, McKinsey

Bayard Gennert is a CPCU, ARe, and PMP.  He is a senior expert at McKinsey & Company where he leads the development and delivery of advanced analytics solutions in the insurance industry. He began his career in reinsurance, focusing on the intersection of risk placement and technology innovation. His passions include product development, integrating new data sources into the insurance journey, and enabling business execution of analytics.

Jeff Goldberg

Executive Vice President, Research and Consulting, Novarica

Jeff Goldberg is a Senior Vice President of Research and Consulting at Novarica. His expertise includes data analytics, SaaS and cloud computing, and data governance. Prior to Novarica, Jeff served as a senior insurance analyst at Celent, Vice President of Internet Technology for Marsh Inc., Director of Web Technology for Harleysville Insurance, and a software consultant for insurers.

Donald Light

Director, North America Property/Casualty Practice, Celent

Donald Light is the director of Celent’s North America property/casualty practice. Donald's coverage areas include: technology and business strategy; transformative technologies such as insurtech, digital, connected cars and homes, the Internet of Things, core systems; and insurance technology M&A due diligence. Prior to joining Celent, Donald was an insurance subject matter expert with Sapient and for his own firm Donald Light Consulting, where he advised senior managers at major insurers and other financial institutions. He has also held a senior research position in Allstate’s Research and Planning Center.

Michael Nance

Application Program Director, Technical Solutions, Nationwide

Michael Nance is an Application Program Director of technical solutions within the Nationwide Excess and Surplus / Specialty practice. He is responsible for leading teams in the development, implementation, and support of policy management solutions in multiple settings including cloud, on-premise, and hybrid solutions. Michael has provided leadership and technical expertise for over 25 years in prior opportunities at Blue Cross Blue Shield of Arizona, McKesson, SAP, and Motorola.

Rajesh Narayan

Senior Director Analyst, Gartner

Rajesh Narayan CPCU is a member of Gartner’s Tech and Service Provider Industries team and covers the insurance market. His coverage area includes industry planning, strategy, and execution for product leaders in insurance. His particular interests are in emerging technologies and their resultant impact on insurance market expansion and loss prevention. Rajesh is also an active volunteer leader within the CPCU Society and serves as an Interest Group Governor. Before joining Gartner, Rajesh has worked in product leadership roles to digitalize and transform insurance business processes in the portfolio management, underwriting, claims, billing, and distribution space

Jay Sarzen

Senior Analyst, P&C, Aite

Jay Sarzen is a senior analyst with Aite Group’s P&C Insurance practice. He brings to Aite Group over 15 years of experience delivering strategic advice to a wide variety of clients, primarily in financial services. Since coming to Aite Group, Mr. Sarzen has focused his efforts on understanding innovation along the P&C insurance value chain by examining topics such as how new entrants are disrupting traditional distribution channels and how technology is altering underwriting and claims operations.

Ram Veeramani

Vice President of Technology Services, Everest

Ram Veeramani currently serves as Vice President of Technology Services at Everest Insurance, part of Everest Re Group. He is responsible for overall solution delivery and IT project portfolio that includes digital transformation, application modernization and emerging technology initiatives. Previously, Ram was Head of IT at insurance startup, Hamilton USA when it was acquired by AIG and rebranded as Blackboard. His experience history includes Attune, Tokio Marine, Penn Treaty and AIG.